The purpose of this policy and procedure is to ensure that Empowering Connection creates, manages, stores, retains and disposes of records and information in a secure, accurate and lawful manner.

This policy and procedure applies to all staff and meets relevant legislation, regulations and standards.

Applicable NDIS Practice Standards

Information Management

Outcome

Each participant’s information is managed appropriately and securely.

Indicators

• Policies and procedures are in place to ensure information is collected, stored, used, disclosed and destroyed in accordance with legislation and standards.
• Records are accurate, complete, current and accessible to authorised persons.
• Systems protect information from loss, misuse, unauthorised access or disclosure.
• Participants are informed about how their information is managed and stored.

Definitions

Record

Any information created, received or maintained by Empowering Connection in the course of its operations, regardless of format.

Information management

The systematic control of information throughout its lifecycle, including creation, storage, access, use, retention and disposal.

Personal information

Information that identifies or could reasonably identify an individual.