The purpose of this policy and procedure is to ensure personal care supports are delivered safely, respectfully and in a manner that upholds participant dignity, choice and independence.

This policy and procedure applies to all staff providing personal care supports and meets relevant legislation, regulations and Standards.

Applicable NDIS Practice Standards

Provision of Supports

Outcome

Each participant receives personal care supports that are safe, appropriate and responsive to their individual needs and preferences.

Indicators

• Personal care supports are delivered in accordance with Support Plans.
• Participant dignity, privacy and autonomy are respected.
• Risks associated with personal care are identified and managed.

Rights and Responsibilities

Outcome

Each participant’s rights to dignity, privacy and choice are upheld.

Indicators

• Participants are involved in decisions about their personal care.
• Supports are delivered in a culturally responsive and respectful manner.

Definitions