The purpose of this policy and procedure is to outline how Empowering Connection manages its human resources to ensure a competent, skilled and supported workforce that delivers safe, high-quality, person-centred supports.

This policy and procedure applies to all staff and meets relevant legislation, regulations and standards.

Applicable NDIS Practice Standards

Human Resource Management

Outcome

Each participant’s support needs are met by workers who are competent in relation to their role, hold relevant qualifications, and have relevant expertise and experience to provide person-centred support.

Indicators

• Workforce planning systems are in place to ensure continuity of supports.
• Workers are recruited, trained and supported to deliver safe, high-quality supports.
• Workers are appropriately supervised, supported and developed.
• Workers understand and apply policies and procedures relevant to their role.

Definitions

Worker

Any person engaged by Empowering Connection, including employees, contractors, volunteers and students.

Supervision

A structured process that supports workers to reflect on practice, develop skills and maintain safe and effective service delivery.

Policy