The purpose of this policy and procedure is to demonstrate Empowering Connection’s commitment to sound governance and to document how governance is carried out and reviewed within the business.

This policy and procedure applies to all staff and meets all relevant legislation, regulations and standards.

Applicable NDIS Practice Standards

Governance and Operational Management

Outcome

Each participant’s support is overseen by robust governance and operational management systems relevant (proportionate) to the size and scale of the provider and the scope and complexity of supports delivered.

Indicators

• Opportunities are provided by the governing body for people with disability to contribute to governance and to the development of organisational policies and processes relevant to support delivery and protection of participant rights.
• A defined governance structure is implemented to meet financial, legislative, regulatory and contractual responsibilities and to monitor and respond to quality and safeguarding matters.
• The skills and knowledge required for effective governance are identified and governing body members undertake training to address any gaps.
• The provider is managed by suitably qualified and/or experienced persons with clearly defined responsibility, authority and accountability for the provision of supports.

Definitions

Key personnel

Individuals who hold key executive, management or operational positions, including Directors, Managers, Board members, Chief Executive Officers or Chairpersons.

Director Identification Number (DIN)

A unique identifier issued to a director who has verified their identity with the Australian Business Registry Service.

Policy