The purpose of this policy and procedure is to ensure Empowering Connection delivers services that are inclusive, culturally safe, respectful and responsive to the diversity of participants, families, carers and staff.

This policy and procedure applies to all staff and meets relevant legislation, regulations and Standards.

Applicable NDIS Practice Standards

Rights and Responsibilities

Outcome

Each participant accesses supports that respect their individual identity, culture, beliefs and background.

Indicators

• Participants are treated with dignity and respect.
• Services are delivered in a culturally safe and inclusive manner.
• Discrimination, harassment and exclusion are prevented and addressed.

Provision of Supports

Outcome

Each participant accesses supports that are appropriate to their needs and circumstances.

Indicators

• Supports are responsive to cultural, linguistic and social diversity.
• Participants are supported to express preferences and exercise choice and control.
• Communication methods are adapted to meet participant needs.